Date: Sep 29, 2023
For individuals who access FAASafety.gov, this message contains information regarding an upcoming change.
The FAA’s Office of Information & Technology is pleased to introduce the FAA’s enhanced MyAccess multi-factor authentication (MFA) service, used to secure access to the FAA’s network, systems, and applications.
In December 2023, the new MyAccess MFA service will secure access to the FAASafety.gov website for external (non-DOT/FAA) users.
As a result of this change, you will no longer be able to log-in using your current username and password. Instead, you will need to use the FAA’s new MyAccess MFA service via the Okta Verify or Google Authenticator app that you can install on your computer or mobile device.
- If you are an employee or contractor of a U.S. federal agency (excluding DOT/FAA): Register your existing CAC/PIV account with Max.gov. Visit Max.gov and select “Register for a Max.gov account”. After your Max.gov account registration is complete, visit the FAA’s MyAccess login webpage, select “Sign in with Federal CAC/PIV”, and then follow the prompts to sign in with your CAC/PIV card to complete your registration with MyAccess.
- If you are not an employee or contractor of a U.S. federal agency, visit the FAA’s MyAccess External User Registration web page to register for your account today.
- Watch a short video about how to register here.
- If you have already done this to access another FAA system, you do not need to repeat these steps.
- For step-by-step registration guidance, refer to the “Registration Help” link in the blue bar on the registration web page.
For now, and even after you register, please continue to log-in to FAASafety.gov using your current username and password. We will provide more information about this change later, during November 2023.
Do you have questions or need IT support?
If you need assistance, please contact the MyIT Service Center by emailing helpdesk@FAA.gov or calling 1-844-FAA-MyIT (322-6948).
Representatives are standing by 24 hours a day, 7 days a week to assist you.
