This course is designed to be the required core course for the 2013 On-Line AMT AWARDS program. The course will provide each participant with maintenance human factors information in accordance with viewpoints expressed in the FAA Maintenance General Handbook (FAA-H-8083-30) Chapter 14, Human Factors.
Before beginning the course, you can click on the Related Media Link below to download a copy to review and reference as the course progresses.
The objective of the course is to lead an AMT technician through human factors definitions and to provide tangiable ways that you can implement and utilize your knowledge about human factors when you return to your maintenance hangar.
There is a short section about the evolutionary study of human factors. Then the course introduces two basic types of human error: unintentional and intentional. Finally, the course provides guidance about where to access additional human factors information.
The course includes several videos featuring the FAA's Chief Human Factors Scientist, Dr. Bill Johnson as he and his cohort Dagmar provide details about aviation maintenance human factors.
There is a section in the course where the learner is allowed to explore the various human factors known as the Dirty Dozen. This content follows the FAA AMT Handbook very closely and provides specific safety net suggestions for each of the human factor elements discussed.
The course also includes an activity where you can apply your human factors knowledge. It utilizes a hangar safety scenario similar to some circumstances you might have already experienced. Lessons learned from these activities can be taken directly to your maintenance hangar and immediately put to work.
The course ends with a discussion about the importance of safety-nets that protect against the potential negative consequences of human factors and emphasizes the notion that when a mechanic is involved in an intentional human error, the potential for unsafe conditions, incidents, and accidents is greatly increased
The last slide in the course introduces and reinforces the "Zero Violations" campaign that began last year in some FAASTeam locations.
A copy of the "ZERO VIOLATIONS" poster is available for download by clicking on this Related Media link below. Feel free to print this poster in any size you like. Hang the poster on bulletin boards in your hangar and make copies that can fit in your tool boxes. Give copies to your co-workers.
To receive appropriate course credit for this course you must:
- Have an account on FAASafety.gov
- Be logged into that account
- Be enrolled in the course
- You must visit each chapter of the course, using the navigation bars at the top or bottom of each screen, and complete all the course material found on each.
NOTE: Some links may take you to other sites or open windows on top of the course window. You will need to return to this course on FAASafety.gov to complete the exam. This might be as simple as closing all the additional windows. However, you may find it necessary to return to FAASafety.gov, log in again, and then "continue" the course from the Course List.
- Upon completion of the review section the button will turn blue indicating you are ready to start the examination.
- We want you to pass, so you will be able to retake the exam if you do not pass the first time.
- Upon successful completion of the exam you are given the appropriate course credit automatically.