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Crew Resource Management (CRM) – 11 lessons
With Threat and Error Management as its cornerstone, our CRM topic helps trainees maximize their situational awareness by focusing on four Crew Performance Indicators: Communication, Team Building, Workload Management and Technical Proficiency. The topic focuses on case studies and practical strategies in order to accurately highlight the importance of these performance indicators. These lessons focus on anticipating, avoiding, recognizing and recovering from threats and errors, and ultimately, undesired aircraft states.
Topic Outline
- Communications processes and decision behaviour, including briefings, inquiry and advocacy, crew self-critique and decisions
- Team building and maintenance, with emphasis on leadership/followership and interpersonal relationships
- Workload management and situational awareness, including preparation and vigilance, as well as distribution of workload and avoiding distractions
- Technical proficiency
- Threat and error management
- Conflict avoidance and resolution
TrainingPort.net, founded in 2005, provides business aviation flight departments around the globe with a single, online source for customized safety training. TrainingPort.net’s comprehensive training is developed by industry-leading Subject Matter Experts and delivered via 15-minute lessons throughout the year, ensuring that all regulatory and currency requirements are met.
