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Normalization of Deviation
How human factors makes us accept shortcuts that we later perceive as normal until disaster strikes.
Date and Time:
Monday, April 20, 2020, starting at 19:00 Pacific Daylight Time (20:00 MDT; 21:00 CDT; 22:00 EDT; 16:00 HST; 18:00 AKDT; 19:00 Arizona; Tuesday, April 21, 2020 02:00 GMT)
George Michelogiannakis
Brief Description:

Murphy's law is wrong. What can go wrong usually doesn't and the outcome is favorable. The problem is that this causes us to conclude that our actions must had been correct, since the outcome was good. This rationalization is the beginning of the process where a new normal is established that accepts shortcuts to safety and standard operating practices.

This webinar will discuss famous examples of this happening, how human factors and external pressures combine to, in time, create a new norm. We will discuss how common pilot thinking is a contributing factor. Finally, we will present some countermeasures.

Normalization of deviation is a large factor in mishaps so expect an eye-opening discussion where you can reflect on your own habits and practices.

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After registering, you will receive a confirmation email containing information about joining the webinar. Please register with your FAASTeam account email.

We can only support 100 attendees at a time. If the event if full, please consider joining a future iteration of this webinar.

100 seats at the facility, 26 remaining for online registration.
Registration Information:
Seminar has passed.
Sponsoring Division:
Contact Information:
Phone: (650) 336-8105
Additional Event Information & Acknowledgement of Industry Sponsor(s):

We acknowledge FAASTeam for supporting this event.

Credit Applicability:
½ Credit for Basic Knowledge Topic 3
Advanced WINGS
1 Credit for Advanced Knowledge Topic 1
1 Hour Total for AMT
FAASTeam Project Information:
National Project:
Any Safety Event held based upon data/risk
Additional Event Documents: